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Our goal is to provide full customer service on a viable commercial basis to our growing portfolio of customers. By ensuring that you maximize the benefits offered by our products and systems, you will be able to give the very best service and content to your subscribers.
NDS Customer Operations offers flexible support packages ranging from software updates to providing on-site engineering teams.
Our packages may include the following components:
- 24/7 technical help desk
- remote diagnosis
- on-site support
- software update support
- preventive maintenance
- remote system monitoring
- configuration management
- service reviews
System Engineering & Customer Operations
Office
NDS UK
CF2
Four Stoneycroft Rise
Chandlers Ford
Hampshire SO53 3YU
United Kingdom
24 Hour Emergency Helpline for Customers
UK: +44 (0)20 84 76 84 84 (main number) or +44 (0)2380 307 411 (backup
number)
USA: +1 866 398 8749
For general queries, please use this form or call +44 (0)20 8476 8000.
Non-Urgent Customer Queries (monitored during office hours only)
UK Email
Form: Customer
Support
USA Email: NDS Americas Support
If you are an NDS Customer and would like access to the NDS Customer Self-Service system, please complete and submit this form.
If you have feedback regarding the Customer Operations Center, please provide it here.